Privacy policy

Who we are and what this covers

Tech Teki (“Tech Teki,” “we,” “us”) is a technology company based at 1 Gateway Ctr, Ste 2600, Newark NJ 07102. This policy explains what personal information we collect through techteki.com (the “site”), how we use it, and the choices you have.

It does not cover the Tech Teki Client Hub, our software products (CivSpot, Teki Analytics and Zatract) or websites we build for clients. Those have their own terms and policies. The Client Hub is covered by our Client Privacy Policy.

Information we collect

Information you give us. When you request a demo or ask about a project, we collect what you enter: your name, work email, organization, phone number (optional), the product or service you're interested in, your message, your preferred time frame and, for some products, details such as your municipality or team size. If you email or call us, we receive what you send.

Information sent with a request. With a form request we may also record the page you came from and campaign details in the page address (such as a utm_source), so we know which pages and campaigns bring people to us.

Information collected automatically. Like most websites, our hosting provider keeps standard server logs: your IP address, browser type, the pages you request and the time of each request. We use these to keep the site running and secure.

Site analytics. We measure how the site is used with Teki Analytics, our own analytics service at analytics.techteki.com. It records the pages you visit, the site that referred you, campaign tags in the page address, your screen size, time zone and light or dark display setting. It does not use cookies, and it does not run when your browser sends a “Do Not Track” signal.

Free website audit. When you use the Site Audit on /products/site-audit/, we collect your email address and the website address you enter. We run the audit on that website and store the results (the score, the issues found and the top fixes). We also store the wording of the consent you agreed to and a one-way hashed version of your IP address, which we use to limit abuse and cannot turn back into your IP address. Our team can see this information in our internal tools to follow up with you.

We do not ask for, and you should not send us, Social Security numbers, bank or payment card numbers, or other sensitive personal information through the site.

How we use it

We use your information to:

• Respond to your request, schedule a demo or discuss a project
• Send information you asked for about our products and services
• Understand which pages and campaigns are useful, and improve the site
• Keep the site secure and prevent misuse
• Meet legal, accounting and record-keeping obligations

Sending us a request does not create an account and does not give you access to any Tech Teki product or the Client Hub.

When we share it

We do not sell your personal information, and we do not share it with third parties for their own marketing.

We share information only with:

• Service providers who help us run the site and our business, such as website hosting, email and customer-relationship tools, and Cloudflare, which provides the Turnstile check described below. They may use it only to provide those services to us.
• Professional advisers, such as accountants and lawyers, when needed.
• Authorities, when we are required to by law or need to protect our rights, our clients or the public.
• A buyer or successor, if Tech Teki is involved in a merger, acquisition or sale of assets.

Cookies and third-party services

This site does not use advertising cookies or third-party advertising trackers, and it does not set cookies to identify you. Our own site analytics (described above) is cookie-free and respects “Do Not Track”.

To load quickly, some pages use resources from other providers: fonts from Google Fonts, and code libraries from jsDelivr and cdnjs (Cloudflare). When your browser loads these files, those providers receive your IP address and browser details, as described in their own privacy policies.

Cloudflare Turnstile. The Site Audit form and the contact form use Cloudflare Turnstile, a security check that tells real visitors from automated programs. It loads only on those pages. When it runs, Cloudflare receives your IP address and browser and device details, and may set or read information in your browser for this check, as described in Cloudflare’s privacy policy. We use the result only to protect the form from abuse.

If we add other analytics or advertising tools in the future, we will update this policy first and, where required, ask for your consent.

How long we keep it

We keep inquiry information for as long as we need it to respond and follow up, and afterwards as long as needed for our business records, legal obligations or to resolve disputes. When we no longer need it, we delete it or make it anonymous.

Site Audit. We keep audit leads (your email, website address and audit results) for 24 months after the lead was last updated, then delete them. We delete a lead sooner if you ask. The hashed IP address is cleared after 30 days.

Your choices and rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. This includes the email address and website address you gave the Site Audit and its results: contact us using the details below and we will delete them. You can also ask us to stop sending you marketing emails at any time, using the unsubscribe link in the email or by contacting us.

Depending on where you live, including New Jersey and other U.S. states with privacy laws, you may have additional rights, such as the right to opt out of certain uses of your information. We honor these requests regardless of where you live. To make a request, contact us using the details below. We may need to confirm your identity before acting on it, and we will respond within the time required by law.

How we protect it

The site is served over an encrypted connection (HTTPS), and access to inquiry information is limited to the people who need it. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us right away.

Children

This site is meant for businesses and organizations. It is not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have, we will delete it.

Links to other websites

The site links to other websites, including client websites in our portfolio, product websites and social media. Their privacy practices are their own, so please review their policies when you visit them.

Changes to this policy

We may update this policy when our practices or the law change. When we do, we will post the new version here and update the date at the top.

How to contact us

Questions or requests about this page can go to:

• Emailinfo at techteki.com
• Phone(973) 699-8725
• MailTech Teki, 1 Gateway Ctr, Ste 2600, Newark NJ 07102