Civic technology
A simpler way to connect residents and city services.
Give residents an easier way to report concerns while helping public works teams organize, assign and manage every request.
Screens from the CivSpot resident app.
Residents report issues with a photo and location.
Supervisors review, assign and oversee progress.
Field teams manage work from their phones, and every report has an outcome.
Inside the app
Reporting a problem takes a minute.
Real screens from the CivSpot resident app.
What you can do
Everything your team needs.
Less of what slows you down.
See each capability working on your own workflow in a demo.
Resident website and mobile apps
Residents report what needs fixing and follow their report to resolution.
Administrative dashboard
One queue to review, merge duplicates, prioritize and assign.
Worker mobile app
Crews see their assignments and update progress from the field.
Service request tracking
Every report moves from submitted to resolved, visibly.
Categories, assignments and notifications
Configured for your departments and the way they route work.
Operational reporting
See open work, repeat locations and resolution times for council reporting.
How it works
From report to resolution.
Resident reports
A photo, a pin on the map and a category, from the CivSpot app.
Admin reviews
Reports land in one queue. Staff confirm, merge duplicates and assign.
Crew updates
Workers see their assignments and update progress from the field.
Resident follows
The person who reported it sees it move from submitted to resolved.
See it in action
One connected view of every request, from the resident to the field team.
Walk through a demo, ask about your use case, and discuss onboarding and subscription options. Requesting a demo doesn't create an account.
Questions
About CivSpot.
Can we start with a pilot?
Yes. We agree the scope, success measures, stakeholders and a decision date up front, then review results together before any paid contract.
How is CivSpot priced?
CivSpot is licensed annually per municipality, with setup and onboarding scoped in a proposal once we understand your departments and request volume.
Who owns our data?
Your municipality's operational data remains yours. Data handling, retention and export are set out in the agreement.
Does it connect to our existing systems?
Integrations are scoped per project and quoted separately, so the core license stays predictable.
Your next step
TAKE CONTROL OF YOUR TECH.
Choose an existing software platform or tell us what your organization needs to build.